Delete Your Travelly Account
You can permanently delete your Travelly account and all of its data directly from within the app. No need to contact us or wait for a response.
Steps to delete your account (in the app)
- Open the Travelly app and sign in.
- Tap the Home tab, then open Settings.
- Under Account, tap Privacy controls.
- Tap Delete account, then confirm by tapping Delete my account.
Deletion is immediate and cannot be undone.
If you can no longer sign in
If you've lost access to your account (for example, you no longer have access to the Google account you signed in with) and can't complete the in-app steps above, email gettravelly@gmail.com from an address you can be reached at, and reference this page. We'll verify your identity and delete your account manually.
What gets deleted
Deleting your account permanently and immediately removes:
- Your profile (name, email, avatar) and sign-in identity
- Every trip you own — itineraries, budgets, expenses, bookings, and saved analyses
- Your trip journal entries and any photos or documents you uploaded
- Your memberships in trips other people created (you're removed from their shared trip, chat, and any live location share)
There is no retention period — this data is not kept in any recoverable form after deletion completes.
What isn't affected
If you own a trip that other members are also using, deleting your account removes you from it, but does not delete the shared trip itself for the remaining members — the same as leaving any shared trip. Anonymous, aggregated analytics that can't be tied back to your account (if you had product analytics enabled) may be retained, since it no longer identifies you.
Deleting only part of your data
You don't have to delete your whole account to remove specific data. From within the app you can, at any time and without deleting your account:
- Delete an individual trip (Trip details → Delete trip)
- Delete a journal entry or a photo attached to it
- Delete a saved analysis (Settings → Privacy controls → Delete all saved analyses)
- Remove a specific booking, ticket, or Wallet pass
Contact
Questions about account deletion or your data: gettravelly@gmail.com.